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Limassol
Job Description
Our client is a service provider based in Limassol, they are looking for a Customer Supports/Complaints (Italian Speaker) to join their team. The candidate should be fluent in English and Italian, both verbal and written and an experience in a similar position will be considered an advantage.
Job Responsibilities
- Provision of impeccable customer support via phone and emails
- Resolution of product related issues and/or complaints submitted by customers
- Ongoing and direct communication with clients in support of any queries or issues
- Negotiation with customers
- Translation of complaints from Italian to English, aiming to facilitate further handling of the case
- Investigation of complaints as and when required
Requirements
- Fluency in English and Italian, both verbal and written
- Experience in a similar position will be considered an advantage
- Financial markets background will be considered an advantage
- Excellent interpersonal skills
What we offer:
- Competitive remuneration
- Private medical insurance
- A contemporary work environment