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Position Details
Reference No.
103714
Title
RETENTION AGENT
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
07/10/2019
Contact Details
Company
Career Masters Recruitment & Selection Services
Contact Person
Irene Menelaou
Address
Limassol Roussos Tower, Office 702
Corner Anexartisias & Kyriakou Matsi,
3302, Limassol, Cyprus

Limassol
Phones
+357 25004153
Email
vacancies@careermasters.eu
Job Description

On behalf of our client,a leading CySec Licensed and Regulated FX Company,we are looking to recruit a Retention Agent  for their offices based in Limassol.

Main responsibilities:

  • Regular contact with our existing clients
  • Ensure the highest level of Customer Service
  • Maintain and update our CRM
  • Work with clients to engage in FX opportunities
  • Follow up on any client matters
  • Relationship management
  • Liaising with relevant teams to ensure quality service delivery
  • Regularly report to management
  • Retain existing clients

Main requirements:

  • Demonstrated work experience in Client Retention and Forex Sales
  • Fluency in English both verbal and written
  • Fluency in any of the following languages: Swedish or German or Spanish or Portuguese or Italian
  • Fluency in any other language will be considered an advantage
  • Proficiency in MS Office
  • Excellent communications skills
  • Strong organizational and time-management skills

Applicants should submit their CV to vacancies@careermasters.eu quoting the name of the position in the subject line of the email.

Due to high volume of received applications, only successful candidates will be contacted. 

All applications will be treated in the strictest confidence.