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Limassol
Job Description
Our client is a leading technology and services provider in the brokerage industry, with vast experience in all aspects of brokerage management. Since its foundation in 2007, they have constantly maintained their position at the cutting edge of the Fintech market.
They are currently looking for French-speaking retention Agent. The successful candidate should be fluent in French and English Language and demonstrated work experience in Client Retention and Forex Sales.
Job Responsibilities
- Regular contact with the company's existing clients
- Ensure the highest level of Customer Service
- Maintain and update the company's CRM
- Work with clients to engage in FX opportunities
- Follow up on any client matters
- Relationship management
- Liaising with relevant teams to ensure quality service delivery
- Regularly report to management
- Retain existing clients
Requirements
- Demonstrated work experience in Client Retention and Forex Sales
- Fluency in English both verbal and written
- Fluency in French is a must
- Fluency in any other language will be considered an advantage
- Proficiency in MS Office
- Excellent communications skills
- Strong organizational and time-management skills
