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Limassol
Job Description
Our clients is a Payment services provider with an innovative approach for the payments world. For their office in Limassol, they’re currently looking for a Technical Support Representative. The successful candidate should have Technical Background and/or knowledge, help Desk Experience and should be fluent in English.
Job Responsibilities
- Providing support to clients regarding
- Providing answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improving client references by writing and maintaining documentation.
- Accommodating client disabilities by recommending devices and techniques.
- Avoiding legal challenges by monitoring compliance with service agreements.
- Improving system performance by identifying problems; recommending changes.
- Updating job knowledge by participating in educational opportunities;
- Accomplishing information systems and organization mission by completing related results as needed.
Requirements
- Problem Solving,
- Technical Background and/or knowledge
- Help Desk Experience would be an advantage
- Excellent Verbal Communication
- Fluency in English is a must
- Operating Systems
- Phone Skills
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration
