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Limassol
StaffMatters is working with a leading international online gaming and sports betting company that are in the process of expanding their operations to Cyprus. With over 500 staff and established in 1998, Cyprus is their latest addition to their network of offices and they are now looking to hire a Risk Operations Officer for their office based in Limassol.
Responsibilities:
Provide online verification process for registered users in accordance with applicable law
Daily control of the KYC process, analysis of problematic cases and communication with Vendor if necessary
Produce relevant reporting for effective monitoring and control of processes and continuous optimization of the existing process
Proper reporting for effective monitoring and continuous optimization of the existing process
Ensuring the correction / change / verification of user personal data in accordance with applicable law
Communicate with AML / Legal departments for reporting or consultation as needed
Requirements:
Degree qualified with relevant degree
Fluent in English
Be customer obsessed with the ability to build strong relationships
Be an effective communicator
Be nimble and can learn quickly when faced with new situations and be open to new ideas and ways of working
Be hungry for results and meeting customer needs.
Be commercially savvy and be aware of emerging external factors and changing market dynamics
The working hours will be Monday - Friday from 9am - 5pm.
