CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Limassol
Our client is amongst the leading financial services companies with offices worldwide. We are seeking to recruit a Native Malaysian speaker to join their team.
Job Description
- Maintain contact with existing clients to ensure high levels of client satisfaction
- Informs and assists all clients in relation to the use of all current and future products
- Assists customers who wish to open or manage a trading account
- Informs all existing and potential clients of any new products and promotions that the Company is offering
- Maintains professional internal and external relationships that meet Company’s core values.
- Provides quality and efficient live support to existing and potential clients
- Answers emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)
- Liaises with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
- Provides troubleshooting and support for the basic functions of the trading platform
- Welcome calls/call back requests
- Posts information regarding Company’s products and services to relevant forums
Required Education & Experience
- University/College degree in Business, Marketing or Computer related field or equivalent
- Knowledge of the FX Market and experience in the Forex industry will be considered as an advantage
- Fluency in English and Native Malaysian
- Good knowledge of Microsoft Office products (Excel, Word, PowerPoint)
Remuneration & Benefits
On offer is a competitive salary to include 13th salary, medical insurance plus career advancement.
Please forward your CV IN ENGLISH to
info@jobscyprus.com | www.jobscyprus.com
