Customer Care Officers Spanish/Italian/Portuguese/Moroccan/Algerian/TunisianJapanese/Arabic Speakers

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Our client is one of the very best trading partners and an award winning Forex company in Cyprus and on international arena as well. We are happy to announce that the company is currently seeking for a successful candidates that will join their large team in the position of a Customer Care Officers for the Limassol office fluent speakers in one of the following languges: Spanish/Italian/Portuguese/Moroccan/Algerian/TunisianJapanese/Arabic/Persian 

Please see below the main criteria for this role

Key objectives of the role and responsibilities:

·         Deal with clients’ inquiries via live chat, email and telephone;

·         Perform personal clientele analysis and take actions as required;

·         Handle client inquiries appropriately and ensure that high level service is provided;

·         Promote available products and services to clients;

·         Develop and maintain excellent relationships with prospective and existing clients;

·         Cooperate effectively with other departments as required;

·         Contribute to the team effort by achieving targeted results;

Required experience and main characteristics of our preferred candidate:

·         Degree in a business-related field;

·         Client handling experience in the financial services sector is a definite plus;

·         Native speaker of Spanish/Italian/Portuguese/Moroccan/Algerian/TunisianJapanese/Arabic/Persian 

·         Excellent oral and written skills in English;

·         Ability to multitask and maintain a high-level of organization;

·         Outstanding communication and interpersonal skills;

·         Excellent computer literacy;

·         Valid work permit required;

Salary and Benefits A highly competitive remuneration package will be offered to the preferred candidate, private health insurance, as well as private pension insurance and international trading opportunities.