Deputy Business Development & Training Manager

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On behalf of our client, a Regulated Forex Company, we are looking to recruit an experienced individual for the position of the Deputy Business Development & Training Manager for their offices based in Limassol.

RESPONSIBILITIES:

·         Promote the company’s financial products and services.

·         Training the Sales/Customer Support team on a monthly or weekly basis, with an overall goal to increase the retails side of the business;

·         Provide existing and prospective clients the highest level of service in a timely manner

·         Successfully develop business relationships with existing and prospective clients and partners

·         Achieve daily and monthly KPIs through contacting clients via phone, emails and other communication channels.

·         Monitoring the Activation dept. team’s calls, progress, identify shortcomings and propose improvements;

·         Keep up-to-date with the financial markets and communicate these to clients.

·         Make sure that staff are all working towards the target for the day and that excellent customer care standards are met always;

·         Create and achieve KPIs in line with monthly, quarterly and yearly KPI targets;

·         Conduct the Induction Training Program for every new employee of the Sales/Customer Support department;

·         Sort and present performance/figures reports for the team on monthly basis;

PROFILE:

·         Previous Forex experience is a must

·         Excellent command of the English language

·         Great organization and communication skills

·         Team player

·         Ability to train employees

·         Ability to work on own initiative, expand and generate new business;

·         Ability to work in a high-pressure and fast-moving environment.

Applicants should submit their CV to nikoletta@careermasters.eu  quoting the name of the position in the subject line of the email. Due to high volume of received applications, only successful candidates will be contacted. 

All applications will be treated in the strictest confidence.