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Araouzos Castle Court, 2nd floor
3042, Limassol
Limassol
English-Speaking Customer Care Officer
(Limassol)
Reference Number: CCOEN1019
The position:
We are looking for passionate and self-motivated professionals to join our Customer Care team.
The main responsibilities of the position include:
· Dealing with clients’ inquiries via live chat, email and telephone
· Performing personal clientele analysis and taking actions as required
· Handling client inquiries appropriately and ensuring that high level service is provided
· Promoting available products and services to clients
· Developing and maintaining excellent relationships with prospective and existing clients
· Cooperating effectively with other departments as required
· Contributing to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent English speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skill
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
